Customer Service Resume

Help Finding Employment

admin — Sat, 27 Dec 2008 23:32:29 +0000

Employment agencies are extremely beneficial when looking for employment. 90% of all businesses use an agency at one time or another. Never use an agency that will charge you a fee. Fees should be paid by the employer. Also, only use 2-3 agencies at the most. An agency will be more likely to work with you if they know that you are not running all over town to every agency.

Resume Writing Service

admin — Sat, 27 Dec 2008 23:30:52 +0000

You may want to seek out a professional resume writer. For a customer service resume, fees should not be a very large amount. If they are, seek out a different service. They usually range from $50-$100.

Cover Letter Writing

admin — Sat, 27 Dec 2008 23:28:50 +0000

A cover letter should briefly let an employer know why they should hire you and how you will be beneficial to the company. Many people make the mistake of writing too many “I” sentences. List your skills in the letter and allow the manager to see why they would want you to join their company.

Job Interview Advice

admin — Sat, 27 Dec 2008 23:26:46 +0000

Never ever go into an interview and “wing it”. While it is true that some managers have an informal interview where they just want to get to know the person, you never want to assume that. Research the company ahead of time and prepare some questions to ask the manager about the company. Always dress professionally and maintain eye contact.

Role play prior to the interview. Prepare to answer questions like, “Tell me about yourself”, “What are your strengths and weaknesses”, and “Why do you want this position?”

Customer Service Resume Writing

admin — Sat, 27 Dec 2008 23:12:54 +0000

Writing a customer service resume does not have to be difficult, but it does need to be professional. Remember that a resume is your first introduction to a potential employer.

1) Use a bullet-point format for your resume. Managers look at resumes very quickly. This format allows them to see your skills easily.

2) Review your resume multiple times. Make sure there are absolutely no errors.

3) Keep it to a maximum of 2 pages, if your experience justifies it. If not, a 1 page resume is the standard.

4) Supply references upon request. Do not list them on your resume.

5) Use a chronological resume with your most recent employment first. Only use a “skills resume” if you’ve had many jobs in the past few years.

6) List your computer skills at the bottom of your resume separated by commas.